Many entrepreneurs who start small businesses have expertise in their industry, but when it comes to accounting and other related issues, they often need outside help. That’s where Budget Business Service comes in.

President Robert Reed says his company offers everything from payroll services to tax preparation and business planning. “We are a small business that focuses on helping other small businesses succeed,” he explains. “Budget Business Service serves as the back office for many of our customers so they can focus on their core business.”

Located at the corner of Outer Loop and Shepherdsville Road, the company was started in 1973 by Robert’s mother. When she was ready to retire, she wanted to make sure her clients would continue to receive the same quality tax accounting services she had delivered. Her son Robert was her first choice.

Robert, who has a master’s degree in mechanical engineering from the University of Louisville and a master of business administration from Bellarmine, also is an enrolled agent. Enrolled agents must pass a rigorous three-part IRS test that allows them to represent taxpayers before the Internal Revenue Service.

He took over the business in 2009, and he says the company still retains an emphasis on individualized customer service. In fact, he says there’s a strong sense of continuity from his mother’s leadership. His current office manager, Darlene Goodman, worked for his mother in the ’70s and ’80s. After a 15 year stint at Ford, she returned to Budget Business Service to help Robert and the company’s clients.

While the customer-oriented focus remains the same, Robert also notes that his company has continuously evolved over the years to adapt to the changing needs of today’s small businesses. One example is offering bilingual services to better assist business owners who speak Spanish.

Another is by helping clients choose the right technology to meet their business needs. With the numerous options for accounting software, from cloud computing to software as a service, Robert and his staff help clients choose the right one based on a deep analysis of the client’s business, financial transactions, and future business plans. This helps his clients select a software solution that meets their current needs but also is flexible enough to meet emerging needs and the growth of the business.

At the core, though, Budget Business Service’s role remains the same: being the expert customers can rely on for tax and business issues, such as the Affordable Care Act. In fact, says Robert, the company often serves as a “translator” for its customers, helping them understand what they need to know about complex issues that impact their business, and providing the services to help them stay compliant with federal, state, and local requirements. “We ‘decode’ regulations and laws, whether they’re from the IRS or Kentucky’s Alcohol Beverage Control Board,” he explains.

But, as a small business owner, Robert also knows that every business owner faces unique issues that a cookie-cutter approach can’t address, and it isn’t just tax and business planning services the company can help with. Budget Business Service also helps business owners make important decisions at every stage of their business, from choosing the best business entity — LLC, sole proprietorship, partnership, or corporation, for example — to deciding when it’s right to buy or sell a business.

When his clients need help with employment and other legal issues, Robert turns to Loren Prizant, an attorney at Middleton Reutlinger. “In any case where an attorney is needed, we turn to Loren to help our clients,” Robert says. Having Loren on board allows Budget Business Service to stay focused on tax matters but still provide comprehensive services to small businesses.

“We are a true business partner for our clients,” Robert notes. “They turn to us for a wide range of business services, and our goal is to help them whether they’re just getting started or they’ve been in business for years.”

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